Your customers will tell you.
They just won't fill in a form.

JustSay asks your customers for feedback on WhatsApp. They answer however suits them - talking, typing or a photo.

Photograph — to come
01

They talk

A voice note, a message or a photo

02

It's written up

Their words, transcribed and polished

03

You hear the bad ones first

Time to intervene before it's public

04 — Guided through to posted

Not handed a link and left to it

Hospitality

Where it counts for a venue

The places a guest checks before they book.

Google · TripAdvisor
E-commerce

Where it counts for a brand

The proof that sits next to the buy button.

Trustpilot · On-site

And it isn't only reviews

The same conversation will ask anything you need answered — and get a straight reply.

Why they abandoned a checkout · What's costing you repeat custom · Why they didn't book

Same method. Different use.

Hospitality content — to come
See it for hospitality →

Why JustSay?

92% on WhatsApp

Of UK smartphone users. Ofcom.

Image — to come

Talking beats typing

Speech runs about 150 wpm, thumbs about 36. Thirty seconds says four times as much.

Image — to come

You see it first

Nothing negative is published before you've had the chance to put it right.

Image — to come

WhatsApp reach: Ofcom. Speech ≈150 wpm; mobile typing ≈36 wpm (Palin et al., 2019 — 37,000-user study).

Try it on your own phone

You'll play the part of a hotel guest who has just visited.

One demo per number. Nothing stored beyond the conversation.