JustSay asks your customers for feedback on WhatsApp. They answer however suits them - talking, typing or a photo.
A voice note, a message or a photo
Their words, transcribed and polished
Time to intervene before it's public
Onto whichever public platform matters most to your business.
The same conversation will ask anything you need answered — and get a straight reply.
The reason, not another discount code
The enquiry that went quiet
Cancellations, in their own words
Hotels, pubs, bars and restaurants
Read more →DTC brands and online retailers
Read more →Experiences and activations
Read more →Private healthcare and practices
Read more →If you want to know it, we can ask it. Talk to us about anything not listed here.
Of UK smartphone users. Ofcom.
Speech runs about 150 wpm, thumbs about 36. Thirty seconds says four times as much.
Thirty seconds of talking becomes a finished review they approve in two taps.
WhatsApp reach: Ofcom. Speech ≈150 wpm; mobile typing ≈36 wpm (Palin et al., 2019 — 37,000-user study).
You'll play the part of a hotel guest who has just visited.
One demo per number. Nothing stored beyond the conversation.
We'll show you how it would work for your business.
hello@justsay.uk